Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.
You can request a free quote through our website, WhatsApp, or by calling us—quick and hassle-free.
No, we charge based on the service and scope agreed, not the time it takes. Our goal is fair, transparent pricing with no hidden costs.
No, a visit isn’t required. You can book directly online or by phone. If needed, we’ll confirm details with you before the service.
Yes, we bring our own professional cleaning tools and eco-friendly supplies, so you don’t need to provide anything.
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
Yes, same-day bookings are available based on team availability. We recommend booking early to secure your preferred time.
No, you don’t have to be home. Many clients provide access instructions, and our trusted team takes care of everything.
Yes, most of the time. However, We do our best to arrive at your scheduled time. However, slight delays may occur due to traffic or prior jobs. If so, we’ll always keep you informed.
You are not charged until after the cleaning has been completed. You’re charged after the cleaning is completed, based on the agreed quote.
No, you can cancel service anytime without any penalties. You don’t have to commit to any contracts or pre-determined number of appointments.
Yes, we proudly serve both! Whether it’s sofas, carpets, mattresses, and curtains in your home or large-scale cleaning for hotels, restaurants, and offices, we provide tailored solutions to meet your needs.
Our standard cleaning includes professional sofa and chair cleaning to remove dust, stains, and dirt. You can also upgrade to our nano coating service, which provides long-lasting protection, keeps furniture looking new, and makes future cleaning easier.
Yes, we bring all the necessary cleaning equipment and products for sofa and chair cleaning, including materials for nano coating.
We offer a wide range of professional cleaning services, including deep sofa and upholstery cleaning, dining chair cleaning, mattress cleaning, carpet cleaning, and curtain cleaning. In addition, we specialize in hotel and restaurant cleaning services, ensuring fresh, spotless, and hygienic spaces for both residential and commercial clients.
The number of cleaners we send depends on the size of the job to ensure the work is completed quickly and efficiently.
Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews. We also require significant experience in residential house cleaning to work with us.
Yes, our cleaning methods are completely safe for both children and pets. We use effective techniques and supplies that ensure a fresh, hygienic space without compromising safety.
