1. Introduction
At Nano Shield Fabric Glow, safeguarding your personal information is a top priority. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when engaging with our website or utilizing our professional cleaning and nano coating services across the UAE, including Dubai, Abu Dhabi, Sharjah, and beyond. By accessing our website or availing our services, you acknowledge and agree to the practices described herein, ensuring transparency and trust in all interactions with our company.
2. Information We Collect
When you interact with Nano Shield Fabric Glow, we may collect certain personal and non-personal information to provide you with the best possible service:
Contact Information: Your name, email address, phone number, and physical address when you request a quote, book a service, or contact us.
Service Preferences: Details about the services you select, including type of cleaning, nano coating options, and frequency of service.
Website Interaction Data: Information on how you use our website, including pages visited, forms submitted, and navigation patterns, collected through cookies or analytics tools.
Feedback and Communications: Any messages, reviews, or inquiries you submit through our website, email, or social media platforms.
This information helps us understand your needs, improve our services, and maintain effective communication while ensuring a secure and personalized experience.
3. How We Use Your Information
The information collected by Nano Shield Fabric Glow is used solely to enhance your experience and provide efficient services. This includes:
Responding to inquiries, requests, or booking submissions.
Scheduling and managing cleaning and nano coating services across the UAE.
Sending important updates, confirmations, and service-related communications.
Improving our website functionality, user experience, and service offerings.
Analyzing feedback to maintain the highest quality standards.
We do not sell, rent, or trade your personal information to third parties. All data is handled responsibly and securely, in accordance with applicable privacy laws.
4. Information Sharing & Disclosure
At Nano Shield Fabric Glow, your privacy is our priority. We do not share your personal information with third parties for marketing purposes. Your information may only be disclosed in the following limited circumstances:
Service Providers: Trusted partners who assist us in delivering services, such as IT providers, analytics tools, or customer support platforms. These providers are bound by confidentiality agreements and may only use your information to perform services for us.
Legal Obligations: If required by law, regulation, or legal process, we may disclose your information to comply with legal obligations or protect our rights.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party, subject to applicable privacy regulations.
We take all reasonable steps to ensure that your information remains secure and is only shared in a manner consistent with this Privacy Policy.
5. Data Security & Retention
At Nano Shield Fabric Glow, we implement strict measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers, encryption, and access controls.
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once your information is no longer required, it is securely deleted or anonymized.
6. Your Rights
You have the right to:
Access & Correction: Request access to your personal information and correct any inaccuracies.
Data Deletion: Request deletion of your personal data, where applicable by law.
Opt-Out: Opt out of marketing communications and promotional messages.
File Complaints: Lodge a complaint with us or relevant data protection authorities if you believe your privacy rights have been violated.
We will respond to your requests promptly and in accordance with applicable privacy laws.